Ohio Social Security Office Directory: Address, Hours, Phone Numbers

Donoff & Lutz, LLC • April 11, 2026

A directory of Ohio's Social Security offices with addresses, hours, and phone numbers.

This directory lists local Social Security offices in Ohio. You can contact your local Social Security office for benefits questions, card and record issues, document drop-offs, and other needs. Please note that the Social Security Administration says many tasks can be handled online or by phone, and it recommends making an appointment before you visit your local office.


If you cannot reach your local office—in our many years of practice, we have consistently found that many Ohio Social Security offices stop answering the phone earlier than their published close time, often around 3:00pm—you can call the national SSA phone line at (800) 772-1213, on Monday to Friday from 8:00am-7:00pm. If you call into your local office and the wait time is long, you may be offered the option to receive a return call.


To identify your local office, please click here and enter your zip code.


If you notice that an office address or phone number has changed, please contact our office so that we can update this directory. We will check the directory on a monthly basis to confirm the contact information.


If you need help with a Social Security disability claim, Donoff & Lutz, LLC offers free consultations for Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) matters at 100 W. First St., Dayton, OH 45402; please call (937) 223-4400 or email disability@donofflutz.com.


Ohio Social Security Offices by City


Akron Social Security Office (Downtown Akron location)

Address: 2 S Main St, 2nd Floor, Akron, OH 44308

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 600-2858


Akron Social Security Office (West Akron location)

Address: 2166 Romig Rd, Akron, OH 44320

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 837-5359


Ashtabula Social Security Office

Address: 4815 State Rd, Ashtabula, OH 44004

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 223-6059


Athens Social Security Office

Address: 743A E State St, Athens, OH 45701

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 840-7683


Batavia Social Security Office

Address: 1050 Hospital Dr, Batavia, OH 45103

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (800) 453-0494


Beachwood Social Security Office (East Cleveland service area)

Address: 3591 Park East Dr, Beachwood, OH 44122

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 402-0823


Bowling Green Social Security Office

Address: 745 Innovation Dr, Bowling Green, OH 43402

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 931-7674


Cambridge Social Security Office

Address: 1225 Woodlawn Ave Suite 105, Cambridge, OH 43725

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 883-5281


Canton Social Security Office

Address: 301 McKinley Ave Sw Suite 100, Canton, OH 44702

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 255-1509


Chillicothe Social Security Office

Address: 44 Stoneridge Dr, Chillicothe, OH 45601

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 452-6971


Cincinnati Social Security Office (North Cincinnati location)

Address: 10205 Reading Rd, Cincinnati, OH 45241

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 833-2704


Cincinnati Social Security Office (Downtown Cincinnati location)

Address: 550 Main St Room 2960, Cincinnati, OH 45202

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 593-1519


Cleveland Social Security Office (Buckeye-Shaker area location)

Address: 11601 Shaker Blvd, Cleveland, OH 44120

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 635-3546


Cleveland Social Security Office (Downtown Cleveland location)

Address: 1240 E 9th St Room 793 AJC Fed Bldg, Cleveland, OH 44199

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 378-9078


Cleveland Social Security Office (Northeast Cleveland location)

Address: 15250 S Waterloo Rd, Cleveland, OH 44110

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 592-1802


Cleveland Social Security Office (Northwest Cleveland location)

Address: 4321 Lorain Ave Suite B, Cleveland, OH 44113

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 876-3172


Columbus Social Security Office (West Columbus location)

Address: 1060 Georgesville Rd, Columbus, OH 43228

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 656-0178


Columbus Social Security Office (Downtown Columbus location)

Address: 200 N High St Room 225 Fed Bldg, Columbus, OH 43215

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 964-1723


Columbus Social Security Office (East Columbus location)

Address: 220 S Hamilton Rd, Columbus, OH 43213

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 592-0733


Dayton Social Security Office (Downtown Dayton location)

Address: 200 W 2nd St Federal Bldg Room 209, Dayton, OH 45402

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (888) 329-5724


Dayton Social Security Office (West Dayton location)

Address: 4375 Hoover Ave, Dayton, OH 45417

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 895-0038


Defiance Social Security Office

Address: 273 Stadium Dr, Defiance, OH 43512

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 600-2860


Steubenville Social Security Office

Address: 500 Market St, 4th Floor, Steubenville, OH 43952

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 253-6889


East Liverpool Social Security Office

Address: 120 East Fourth St, East Liverpool, OH 43920

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (855) 269-9178


Findlay Social Security Office

Address: 15085 Flag City Dr, Findlay, OH 45840

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 628-6548


Franklin Social Security Office (Middletown area)

Address: 3715 Towne Blvd, Franklin, OH 45005

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 457-1738


Fremont Social Security Office

Address: 2220 Enterprise St, Fremont, OH 43420

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 614-4760


Gallipolis Social Security Office

Address: 2455 State Route 160, Gallipolis, OH 45631

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (888) 397-6343


Hamilton Social Security Office

Address: 6553 Winford Ave, Hamilton, OH 45011

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (888) 862-3585


Ironton Social Security Office

Address: 611 Vernon St, Ironton, OH 45638

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 789-1073


Lakewood Social Security Office (Cleveland West service area)

Address: 17513 Detroit Ave, Lakewood, OH 44107

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 964-4389


Lancaster Social Security Office

Address: 252 Venture Place, Lancaster, OH 43130

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 841-5712


Lima Social Security Office

Address: 401 W North St Federal Bldg Suite 101, Lima, OH 45801

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (800) 223-0288


Lorain Social Security Office

Address: 221 W 5th St, Lorain, OH 44052

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 415-0172


Mansfield Social Security Office

Address: 1287 S Trimble Rd, Mansfield, OH 44907

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (888) 491-1882


Marietta Social Security Office

Address: 1301 Greene St, Marietta, OH 45750

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (855) 433-5872


Marion Social Security Office

Address: 1363 Wellness Dr, Marion, OH 43302

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (888) 475-0296


Medina Social Security Office

Address: 4035 N Jefferson St, Medina, OH 44256

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 613-2774


Middleburg Heights Social Security Office (Cleveland Southwest service area)

Address: 7344 Pearl Rd Suite 101, Middleburg Heights, OH 44130

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 931-9176


New Philadelphia Social Security Office

Address: 1260 Monroe St NW Suite 1C, New Philadelphia, OH 44663

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 731-4236


Newark Social Security Office

Address: 125 Derby Downs Rd, Newark, OH 43055

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 737-3514


Painesville Social Security Office

Address: 55 W Jackson St, Painesville, OH 44077

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 692-3143


Piqua Social Security Office

Address: 277 S Looney Rd, Piqua, OH 45356

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 931-2520


Portsmouth Social Security Office

Address: 921 Fourth St, Portsmouth, OH 45662

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 613-3961


Ravenna Social Security Office

Address: 444 Enterprise Pkwy, Ravenna, OH 44266

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (855) 863-3562


Sandusky Social Security Office

Address: 252 Wayne St, Sandusky, OH 44870

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 588-7397


Springfield Social Security Office

Address: 1610 N Limestone St, Springfield, OH 45503

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 405-1451


Toledo Social Security Office (Downtown Toledo location)

Address: 433 N Summit St Suite 1000, Toledo, OH 43604

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 331-2196


Toledo Social Security Office (West Toledo location)

Address: 4906 Monroe St Suite A, Toledo, OH 43623

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 274-5429


Warren Social Security Office

Address: 258 E Market St,, 1st Flooroor, Warren, OH 44481

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 964-7339


Warrensville Heights Social Security Office

Address: 18711 Miles Rd, Warrensville Heights, OH 44128

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 405-0474


Wooster Social Security Office

Address: 2345 Gateway Dr Suite B, Wooster, OH 44691

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 319-0729


Worthington Social Security Office

Address: 1051 Worthington Woods, Worthington, OH 43085

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 789-0957


Xenia Social Security Office

Address: 80 N Progress Dr, Xenia, OH 45385

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (866) 755-5372


Youngstown Social Security Office

Address: 354 E Federal St, Youngstown, OH 44503

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (877) 714-0393


Zanesville Social Security Office

Address: 3823 James Court, Zanesville, OH 43701

Hours: Monday-Friday, 9:00 a.m.-4:00 p.m.

Local phone: (855) 884-3408


Disclaimer: The information provided in this blog is for general informational purposes only and does not constitute legal advice. Reading this blog does not create an attorney-client relationship. For advice specific to your situation, please contact speak directly with a Social Security disability lawyer.

By Marilyn Donoff April 11, 2026
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Each year, Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) recipients rely on cost-of-living adjustments (COLAs) to offset inflation. These adjustments significantly affect household budgets, but most people do not understand how the COLA is calculated. Contrary to popular belief, COLAs are not discretionary increases or political decisions. They are determined by a legally required formula and applied automatically by the Social Security Administration (SSA). What Is a Social Security COLA? A cost-of-living adjustment is an automatic increase intended to preserve the purchasing power of Social Security benefits when consumer prices rise. COLAs apply uniformly across Social Security programs, including: SSDI SSI Retirement benefits Survivors benefits There is no separate COLA calculation for disability benefits. SSDI beneficiaries receive the same percentage increase as retirees. See 42 U.S.C. § 415(i) . The Inflation Index Used: CPI-W The Social Security COLAs are based on the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W), published monthly by the U.S. Bureau of Labor Statistics (BLS) . The CPI-W measures changes in prices for a market basket that includes: Food and beverages Housing Transportation Energy (gasoline and utilities) Medical care Apparel and other consumer goods Federal law requires the SSA to use CPI-W—not an index tailored to retirees or people with disabilities. See 42 U.S.C. § 415(i)(1)(B) . How the COLA Is Calculated COLAs are determined using a three-month comparison, not annual inflation totals: The SSA calculates the average CPI-W for July, August, and September of the current year. That average is compared to the highest prior average for those same months in any previous year. If the current average exceeds the prior peak, the percentage increase becomes the COLA. If not, no COLA is paid. Benefits are never reduced due to inflation. They either increase or remain unchanged. The SSA explains this process in detail here . Why COLAs Often Feel Inadequate Many disability beneficiaries feel that COLAs do not fully offset rising expenses, perhaps because people receiving disability benefits may see their costs rising more quickly than other people: Medicare premium and medical costs—disproportionately borne by people with disabilities—often rise faster than overall inflation The CPI-W reflects spending patterns of working households, not disabled or retired populations, who may spend on different products COLAs are based on national averages and do not account for regional cost differences At most, COLAs should be viewed as inflation protection , not income growth. When COLAs Take Effect COLAs are typically announced in October, but take effect later: SSDI and retirement benefits reflect the COLA in January payments SSI benefits reflect the COLA in December payments, usually issued in late November This timing difference often causes confusion but does not change the adjustment amount. Can Congress Change the COLA Formula? Yes. Congress may amend the COLA formula through legislation. Proposals have included: Switching to CPI-E, which tracks older Americans’ spending Adopting “chained CPI,” which generally produces smaller increases Absent legislative change, the SSA must continue using CPI-W. Know How Your Benefits Will Change Social Security disability COLAs are automatic, formula-driven adjustments mandated by federal law. While they play a critical role in protecting benefits against inflation, they are limited by the structure of the CPI-W and may not fully account for the unique expenses faced by people with disabilities. Understanding how COLAs are calculated—and how they affect SSI and SSDI differently—allows beneficiaries to better plan and avoid surprises. Disclaimer: The information provided in this blog is for general informational purposes only and does not constitute legal advice. Reading this blog does not create an attorney-client relationship. For advice specific to your situation, please contact Donoff & Lutz, LLC directly to speak with an attorney.
By Zachary Lutz November 19, 2025
If you’re applying for Social Security disability benefits, the Social Security Administration (SSA) will encourage you to track your application through its online portal: “my Social Security.” With due respect for the good people at SSA, we very strongly encourage you to ignore the my Social Security portal (or, at least, to use it only for limited purposes). The Portal is Mostly a Prediction: An Analogy to the Domino’s Pizza Tracker Once upon a time, I went to a party where we ordered Domino’s pizza (still my wife’s favorite). As a bit of tongue-in-cheek fun, we put the famed Domino’s pizza tracker on the TV and cheered every step of the way. Everyone knows, of course, that the Domino’s pizza chef isn’t typing in status updates on every pie. The pizza maker doesn’t have time to update everyone whether they’re tossing the dough, spreading the sauce, adding cheese, watching the oven . . . if you’ve ever worked food service, you know that just isn’t possible. Instead, Domino’s just approximates how long each step takes, and presumably provides actual updates at some steps. For example, when the pizza chef hits “complete” on an order ticket, Domino’s probably has its kitchen system connected to the pizza tracker and can say that they’re waiting for the delivery driver to pick up your order. Although Domino’s is mostly estimating the pizza-making process, Domino’s does an excellent job. It’s an efficient, predictable (and tasty) pizza shop. Indeed, government technologists have explicitly admired the Domino’s pizza tracker! The my Social Security portal also just estimates how far a claim has proceeded through the disability review process (SSA representatives told us as much), but unlike the Domino’s pizza tracker, SSA does a bad job of estimating how long its process takes. And you can’t much fault the agency: due to funding deficiencies, it still has deeply outdated computer systems, and it’s hard to estimate disability claim processing times when claims take wildly different amounts of time to review. Why You Shouldn’t Rely on the my Social Security Portal If it’s not enough that you learn that the portal is simply an estimate of your claim's processing status, please consider some discrete reasons that you should ignore the portal: 1. The my Social Security portal is often wrong and can cause emotional distress. About once every other week, I speak to someone that saw something demonstrably wrong in the my Social Security portal. Many errors are minor. But it is incredibly disheartening to tell someone that they haven’t actually been approved for benefits, or that their benefits are less than the portal says. A few times, our clients have had anxiety attacks after the portal (wrongly) told them that their claim was denied. We’re not the only ones that have seen these problems, and notable computer errors have misled millions of recipients. 2. Even when correct, the portal might induce you to make mistakes. I have always worried that a claimant will see their claim was “approved” in the portal and subsequently ignore future SSA communications. The “approval” can be misleading, such as cases where a claim has been medically approved but still requires other steps before the benefits are paid. Or, in another example, we have had a client who saw their claim was “approved” on the portal, but who did not realize (because the portal did not tell them) that this approval was based on a significantly amended onset date. The claimant need to appeal the approval if they wanted to pursue all of their potential benefits. 3. The portal doesn ’ t include all the necessary information—if you overly rely upon the portal, you risk not communicating with SSA. The SSA says the portal will show your filing date, servicing office, scheduled hearing (if any), etc. The SSA only says it will show about that much. So many steps in a disability application are not reflected in any meaningful way online, possibly including some documents that require response. You cannot assume the portal will always alert you. If you miss a request because you believed “the portal is doing everything,” your claim could be delayed or even denied. 4. You might tolerate unjust delays because the portal suggests that everything is okay. The portal might tell you that your claim is “filed” or “in review,” but that doesn’t mean everything is hunky-dory. Since many claims face delays, missing evidence, or appeals, the portal status provides very little actionable insight. Relying on a superficially unchanged status could lull you into thinking nothing is required on your part, when in fact you may need to do something. It’s hard to know what to do, sometimes, but if you have a good attorney, they should handle things so you don't have to worry too much. What you should do instead Keep detailed records of your application: dates filed, copies of everything submitted, notes of calls with SSA or DDS, names of people you talk to, etc. Call your local SSA field office or the relevant DDS office (or your attorney) if you haven’t heard anything meaningful for more than a couple months. Respond promptly to SSA and DDS requests for information. Keep Social Security (and your attorney, if you have one) updated on your contact information, especially your phone number and mailing address. When Should You Check the Portal? It might feel reassuring to check the portal. But the portal often lags, omits, or misrepresents disability claim processing. As explained above, if you watch the portal too closely, you risk delays, errors, and emotional distress. That said, there are limited reasons to use the portal. Most notably, it can quickly provide your earnings history, which SSA is often slow to release otherwise. In general, check the portal if you’re looking for something specific—but don’t rely on it for vital claim information. What You Can Check Instead While you mostly will receive updates from the Social Security Administration through paper notices, there’s another way to follow claims: through Appointed Representative Services, authorized Social Security disability representatives have access to the Appeals and Appointed Representative Processing Services (AARPS) portal and the Electronic Records Express (ERE). The AARPS and ERE portals aren’t perfect, or complete, but they provide more reliable information than the my Social Security portal. Unfortunately, only appointed representatives—attorneys, for the most part—have access to these portals. So you will need to check with your attorney for updates that might show on these portals. Still, by far the most complete way to monitor steps in your claim: Watch your mailbox and read the letters that the Social Security Administration mails to you. Disclaimer: The information provided in this blog is for general informational purposes only and does not constitute legal advice. Reading this blog does not create an attorney-client relationship. For advice specific to your situation, please contact Donoff & Lutz, LLC directly to speak with an attorney.
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The Social Security Administration Office of the Inspector General (OIG) published a July 2025 report identifying, among other things, how long it takes to receive an initial decision in a Social Security disability claim. While other information has occasionally surfaced about initial claim processing times, the OIG report is presumably the most reliable and trustworthy source. In 2024, an initial disability determination took 238 days to process, on average. But processing times vary widely from state to state. At the quickest, Rhode Island had a five-year processing average of 124.6 days. At the slowest, Alaska had a five-year processing time average of 216.5 days. Given its unique geography, of course, we might spare the Alaska disability determination services unit from harsh criticism. Here in Ohio , we receive a decision within about 4.5 months, on average. Why Disability Claim Wait Times Vary by State Disability processing times vary by state primarily due to differences in state-level resources, staffing levels, and case volumes within each Social Security Disability Determination Services (DDS) office. While the Social Security Administration (SSA) sets national guidelines, each state administers its own DDS, which means local factors—like budget constraints, hiring backlogs, or higher-than-average application rates—can lead to longer or shorter wait times. Additionally, some states may have more experienced staff or streamlined procedures, which can improve efficiency, whereas others might face delays from outdated systems or higher turnover. The Human Cost of Delays in SSDI Decisions Claimants regularly report that these processing times cause immense problems. If you can't work, after all, you won't make any money during the more than seven months (on average) that it will take to receive an initial disability decision. And, of course, many applications will take even longer, whether due to poor luck, difficulties during processing, or state-by-state variation. The majority of claims are also denied at the initial level, and those claims will require more time to appeal. How to Speed Up Your Disability Application To potentially speed up your application, we offer a few tips. 1. Submit a Complete and Accurate Application First, make sure that the initial application is complete and well-documented . Be thorough when describing medical conditions, symptoms, work history, and functional limitations. Incomplete or inconsistent information often leads to delays, or even denials that require appeals. Double-checking all forms for errors and submitting supporting documents with the application can save time and reduce the likelihood of additional requests from the SSA. 2. Respond Promptly to All SSA Requests Second, once a claim is filed, the SSA or DDS might contact an applicant for additional information or to schedule consultative exams. Responding promptly to all phone calls, letters, and requests helps prevent delays. Missing a scheduled exam or failing to return paperwork can stall or derail the decision-making process. 3. Explore Expedited Options if Applicable Finally, SSA will sometimes expedite a claim following a “ dire need ” request—for example, if the applicant is at risk of homelessness. Additionally, the SSA has a “ TERI ” (Terminal Illness) process and Compassionate Allowances (CAL) program to fast-track claims involving certain severe conditions. We will admit that, in our anecdotal experience, these designations do not always seem like they accelerate processing times. Disclaimer: The information provided in this blog is for general informational purposes only and does not constitute legal advice. Reading this blog does not create an attorney-client relationship. For advice specific to your situation, please contact Donoff & Lutz, LLC directly to speak with an attorney.
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